Effective: 27 July 2026
1. Who we are
ReplyKiosk is a product of SKILLFIGGO DIGITAL. We provide tools for businesses to manage WhatsApp conversations, products, customers, orders, payments, campaigns and reporting.
2. Information we collect
We may collect account and profile details, business information, team membership, product and order records, customer contact details, conversation content, campaign data, integration settings, device and usage information, audit events and support communications.
3. How we use information
We use information to provide and secure ReplyKiosk, process requested communications, operate AI-assisted replies, maintain orders and analytics, prevent abuse, provide support, improve reliability and meet legal obligations.
4. Business customer responsibilities
Businesses using ReplyKiosk control the customer data they upload or receive. They must have a lawful basis for processing it, provide required notices, honour opt-outs and use WhatsApp messaging in accordance with applicable law and Meta policies.
5. Service providers and integrations
ReplyKiosk may process data through providers selected or required for the service, including hosting and storage providers, Supabase, Meta’s WhatsApp Business Platform, OpenAI and payment providers such as Paystack. Their own terms and privacy policies also apply.
6. AI processing
When AI assistance is enabled, relevant conversation context and business information may be sent to the configured AI provider to generate a response. Businesses should avoid submitting unnecessary sensitive information and must review automated use appropriate to their customers.
7. Retention and security
We use access controls, business-level data separation, encryption and operational monitoring designed to protect information. Data is retained for the period needed to provide the service, comply with law, resolve disputes and enforce agreements, subject to configured retention controls.
8. Your choices and rights
Depending on applicable law, individuals may request access, correction, deletion, restriction or a copy of their personal information. Requests concerning a business’s customer data should first be directed to that business.
9. Contact
For privacy questions or requests, email support@replykiosk.com, call 07083613196, or write to SKILLFIGGO DIGITAL at 144, SELIAT BUS-STOP, EGBEDA-IDIMU ROAD, EGBEDA, ALIMOSHO, LAGOS STATE, NIGERIA.